Effective Date: January 1, 2025 | Last Updated: January 1, 2025
DURALUX LLC ("DURALUX," "we," "our," or "us") is committed to protecting the privacy of individuals who visit our website at duralux-llc.com and who contact us for manufacturing services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
By using our website or submitting your contact information, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or submit your information.
When you submit an inquiry or contact form on our website, we collect:
When you visit our website, we may automatically collect certain technical information, including:
If you contact us by email, we retain records of that correspondence, including the content of your messages and your contact information.
We use the information we collect for the following purposes:
Opt-In: By checking the SMS consent checkbox on our contact form, you expressly consent to receive recurring marketing and promotional SMS/MMS messages from DURALUX LLC, including offers, updates, and information about our manufacturing products and services, sent using an automated telephone dialing system (ATDS).
Message Frequency: Message frequency varies; you may receive up to 4 messages per month.
Message and Data Rates: Message and data rates may apply. Standard carrier rates apply to all SMS messages you send or receive. DURALUX LLC is not responsible for charges imposed by your mobile carrier.
Opt-Out: Reply STOP to opt out at any time. After opting out, you will receive one final confirmation message. No further SMS messages will be sent to your number.
Help: Reply HELP for assistance. You may also contact us at michael@duralux-llc.com for SMS support.
Consent Not Required: Consent is NOT a condition of purchase. You are not required to consent to receive SMS messages to obtain our manufacturing services or quotes.
Data Sharing: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Supported Carriers: Carriers are not liable for delayed or undelivered messages. Messaging is available through all major U.S. carriers.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
We may share your information with trusted third-party service providers who assist us in operating our website and business (e.g., email hosting, CRM software). These providers are contractually obligated to protect your information and use it only for the services they provide to us.
We may disclose your information if required to do so by law, regulation, or legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of DURALUX LLC, our customers, or the public.
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including business record-keeping requirements, legal obligations, and dispute resolution. SMS opt-in data is retained for a minimum of 4 years as required by applicable telecommunications regulations.
We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
You may request access to, correction of, or deletion of your personal information by contacting us at michael@duralux-llc.com.
You may opt out of marketing emails at any time by following the unsubscribe instructions in any marketing email we send. To opt out of SMS marketing, reply STOP to any SMS message you receive from us.
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us at michael@duralux-llc.com.
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You may configure your browser to refuse cookies; however, some features of our website may not function properly if cookies are disabled.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will promptly delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last Updated" date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
DURALUX LLC
11630 Shoemaker Ave
Whittier, CA 90605
Email: michael@duralux-llc.com