Terms & Conditions

Effective Date: January 1, 2025  |  Last Updated: January 1, 2025

These Terms and Conditions ("Terms") govern your use of the DURALUX LLC website at duralux-llc.com and any communications with DURALUX LLC ("DURALUX," "we," "our," or "us"). By accessing our website or submitting your contact information, you agree to be bound by these Terms. If you do not agree, please discontinue use of our website.

1. Use of Website

1.1 Permitted Use

You may use our website for lawful purposes only. You agree not to use our website in any way that:

1.2 Accuracy of Information

We strive to ensure the information on our website is accurate and up to date. However, we make no warranties or representations regarding the completeness, accuracy, or timeliness of any content. All manufacturing capabilities, pricing, and availability are subject to change without notice.

2. Manufacturing Services and Quotes

2.1 Quotes and Proposals

Any quotes, proposals, or pricing estimates provided by DURALUX LLC are non-binding unless confirmed in a written purchase order or contract signed by an authorized representative of DURALUX LLC. All quotes are valid for 30 days from the date of issuance unless otherwise stated.

2.2 Order Acceptance

Your submission of an inquiry or request for quote does not constitute a binding order. A binding order is established only upon DURALUX LLC's written acceptance of a purchase order, subject to terms mutually agreed upon in writing.

2.3 Specifications and Drawings

You are responsible for providing accurate, complete, and current drawings, specifications, and technical requirements. DURALUX LLC manufactures to the specifications and drawings provided by the customer. We are not liable for defects, non-conformances, or errors resulting from inaccurate or incomplete customer-supplied specifications.

2.4 Lead Times

Lead times provided are estimates and are not guaranteed unless confirmed in writing. DURALUX LLC shall not be liable for delays caused by material shortages, supplier delays, force majeure events, or circumstances beyond our reasonable control.

3. SMS / Text Message Communications

  SMS Messaging Terms

Program Description: By providing your mobile number and checking the SMS consent checkbox on our contact form, you agree to receive recurring marketing and promotional SMS/MMS messages from DURALUX LLC, including manufacturing offers, updates, and promotional information, sent using an automated telephone dialing system (ATDS).

Message Frequency: Message frequency varies; you may receive up to 4 messages per month.

Message and Data Rates: Message and data rates may apply. Standard carrier messaging rates apply. DURALUX LLC is not responsible for any charges from your wireless carrier.

Opt-Out: Reply STOP to any SMS message to cancel. After opting out, you will receive a single confirmation message and will receive no further SMS messages.

Help: Reply HELP for assistance, or contact us at michael@duralux-llc.com.

Consent Not Required for Purchase: Consent is NOT a condition of purchase. You are not required to opt in to SMS messaging to receive manufacturing services or quotations from DURALUX LLC.

Carrier Liability: Carriers are not liable for delayed or undelivered messages. DURALUX LLC is not liable for any delays or failures in transmission of SMS messages caused by wireless carriers or infrastructure issues.

For full details on how we handle your data in connection with SMS messaging, please review our Privacy Policy.

4. Intellectual Property

4.1 Website Content

All content on the DURALUX LLC website — including text, graphics, logos, images, and design — is the property of DURALUX LLC or its content suppliers and is protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, or create derivative works from our website content without our prior written permission.

4.2 Customer-Supplied Materials

You represent that you own or have the right to use all drawings, specifications, designs, and materials you submit to DURALUX LLC, and that our use of such materials to fulfill your order will not infringe any third-party intellectual property rights.

5. Payment Terms

Payment terms are established in individual purchase orders or contracts. Unless otherwise agreed in writing, payment is due net 30 days from invoice date. DURALUX LLC reserves the right to require a deposit or prepayment for new customers or orders exceeding certain thresholds. Past-due invoices are subject to a late payment charge of 1.5% per month.

6. Warranties and Limitation of Liability

6.1 Manufacturing Warranty

DURALUX LLC warrants that manufactured parts will conform to the drawings and specifications provided by the customer at the time of order. This warranty does not cover defects resulting from customer-supplied specifications, improper use, modification, or handling after delivery.

6.2 Limitation of Liability

IN NO EVENT SHALL DURALUX LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR WEBSITE OR SERVICES, EVEN IF DURALUX LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO DURALUX LLC IN THE 90 DAYS PRECEDING THE CLAIM.

6.3 Website Disclaimer

OUR WEBSITE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT OUR WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

7. Indemnification

You agree to indemnify, defend, and hold harmless DURALUX LLC and its officers, employees, agents, and successors from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of our website, your violation of these Terms, or your infringement of any third-party rights.

8. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California.

9. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes take effect upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

10. Privacy

Your use of our website and submission of personal information is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Entire Agreement

These Terms, together with our Privacy Policy and any written contracts or purchase orders executed between you and DURALUX LLC, constitute the entire agreement between you and DURALUX LLC regarding the subject matter herein and supersede all prior or contemporaneous communications, representations, and agreements.

12. Contact Us

If you have questions about these Terms, please contact us:

DURALUX LLC
11630 Shoemaker Ave
Whittier, CA 90605
Email: michael@duralux-llc.com